Privacy Policy

  1. Information We Collect – We collect personal information you provide directly, such as name, email address, and payment details when you book a service. We also automatically collect certain data about your device and usage of our website through cookies and similar technologies.
  2. How We Use Your Information – Your information is used to process bookings, deliver virtual tours and related services, communicate with you about your account or inquiries, and improve our offerings. We may also use it to send promotional materials if you have opted in.
  3. Sharing of Information – We do not sell your personal data. We may share it with trusted third‑party service providers who assist us in operating our website, processing payments, or delivering virtual experiences, under strict confidentiality agreements.
  4. Data Security – We implement industry‑standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
  5. Your Rights – You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information at the end of this policy.
  6. Cookies and Tracking – Our website uses cookies to enhance user experience and analyze traffic. You can set your browser to refuse cookies, but some features may not function properly.
  7. Children’s Privacy – Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us.
  8. International Data Transfers – Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
  9. Retention of Data – We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
  10. Third‑Party Links – Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
  11. Changes to This Policy – We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
  12. Governing Law – This policy is governed by the laws of the State of California, without regard to its conflict of laws provisions.
  13. Your California Privacy Rights – California residents may have additional rights under the CCPA, including the right to know what personal information we collect and to request deletion.
  14. Do Not Track Signals – Our website does not currently respond to “Do Not Track” signals from browsers.
  15. Data Controller – JourneySpark is the data controller responsible for your personal information.
  16. Consent – By using our services, you consent to the collection and use of your information as described in this policy.
  17. Contact Us – If you have any questions about this Privacy Policy, please reach out via the contact details below.
  18. Effective Date – This policy is effective as of January 1, 2026.

Contact Information

1425 Victor Ave, Redding, CA 96003
Phone: +1 442 202 1180
Email: support@journeyspark.com