Terms of Service

  1. Acceptance of Terms – By accessing or using the JourneySpark website and services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
  2. Description of Services – JourneySpark provides digital travel experiences, including virtual tours, 360° panoramas, VR/AR excursions, video guides, and related online content. All services are delivered electronically unless otherwise agreed.
  3. User Accounts – To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  4. Payment and Fees – All fees are listed in U.S. dollars and are exclusive of any applicable taxes. Payments are processed through secure third‑party gateways. You agree to pay all charges incurred.
  5. Cancellations and Refunds – Refund eligibility is detailed in our separate Refund Policy, which is incorporated into these Terms by reference.
  6. Intellectual Property Rights – All content provided through our services, including videos, images, text, and software, is owned by JourneySpark or its licensors and is protected by copyright and other laws. You may not reproduce, distribute, or create derivative works without explicit permission.
  7. License to Use – Upon purchase, we grant you a limited, non‑exclusive, non‑transferable license to access the purchased virtual experiences for personal, non‑commercial use.
  8. Prohibited Conduct – You agree not to: use the services for any illegal purpose; interfere with the security of the website; attempt to reverse engineer any software; or share your access credentials with third parties.
  9. User Content – If you submit reviews, comments, or other content, you grant JourneySpark a worldwide, royalty‑free license to use, reproduce, and display such content in connection with our services.
  10. Third‑Party Links – Our services may contain links to external websites. We are not responsible for the content or practices of those sites and your use is at your own risk.
  11. Disclaimer of Warranties – Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the services will be uninterrupted or error‑free.
  12. Limitation of Liability – To the maximum extent permitted by law, JourneySpark shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the services.
  13. Indemnification – You agree to indemnify and hold JourneySpark harmless from any claims, losses, or expenses arising from your violation of these Terms or your use of the services.
  14. Modification of Services – We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.
  15. Governing Law – These Terms are governed by the laws of California, without regard to its conflict of laws principles.
  16. Dispute Resolution – Any disputes arising under these Terms shall be resolved through binding arbitration in Redding, California, rather than in court, unless prohibited by law.
  17. Class Action Waiver – You agree to resolve disputes on an individual basis and waive any right to participate in a class action.
  18. Severability – If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
  19. Entire Agreement – These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and JourneySpark.
  20. Contact Information – For any questions regarding these Terms, please contact us using the details below.

Contact Information

1425 Victor Ave, Redding, CA 96003
Phone: +1 442 202 1180
Email: support@journeyspark.com